Privacy Policy

Gigi’s Diner
17a Castray Esplanade, Battery Point TAS 7004
Last Updated: 27 June 2025

At Gigi’s Diner, your privacy matters. We’re committed to protecting the personal information of our customers, website visitors, and anyone who interacts with us.This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
‍1. What Information We Collect
‍We may collect the following types of personal information:
‍Contact details: Your name, phone number, email address.
‍Booking details: Date, time, and party size for reservations.
‍Payment information: Card details or transaction history when you order online.
‍Feedback and reviews: Comments, ratings, or complaints.
‍Website usage: IP address, browser type, device data, and pages visited (via cookies and analytics).

‍2. How We Collect Your Information
‍We collect information directly when you:
Make a reservation (in-person, by phone, or online)
Place an order onlineContact us via email, phone, or our website
Follow or message us on social media
Participate in promotions, surveys, or competitions
We may also collect limited information through third-party services like online booking platforms or delivery apps.

‍3. Why We Collect Your Information
‍We use your information to:
Confirm and manage bookings or orders
Respond to your enquiries and feedback
Improve our food, service, and website
Send marketing emails (if you’ve opted in)
Comply with legal and regulatory obligations

‍4. Sharing Your Information
‍We do not sell or rent your personal information.
We may share it with:
Trusted third-party service providers (e.g., booking systems, email platforms, payment processors)
Regulatory bodies or law enforcement, if required by law
All third-party partners are required to keep your information secure and confidential.

‍5. Data Security
‍We store your personal information securely and take reasonable steps to protect it from misuse, loss, unauthorised access, or disclosure.

‍6. Access and Correction
‍You have the right to access the personal information we hold about you and request corrections if it’s inaccurate or outdated.
To make a request, contact us using the details below.

‍7. Cookies and Analytics
‍Our website may use cookies and analytics tools to understand visitor behaviour and improve performance. You can disable cookies through your browser settings, though this may affect your experience.

‍8. Marketing Communications
‍We’ll only send you marketing messages if you’ve agreed to receive them. You can opt out anytime by clicking “unsubscribe” in an email or contacting us directly.

‍9. Contact Us
‍Have questions or concerns about this policy or how we handle your data?

Please contact:Gigi’s Diner
📍 17a Castray Esplanade, Battery Point TAS 7004
📧 admin@gigisdiner.com.au
📞 (03)6212 3456

‍10. Updates to This Policy
‍We may update this Privacy Policy occasionally. Changes take effect when published on our website. Please check back from time to time.